Privacy policy

At French With Audrey, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and protect your personal data.

Introduction

French With Audrey is a limited liability company with a capital of 1000€, whose head office is located in Thonon-les-Bains, registered in the trade and companies register of France under the number 89830048800035. We operate the website https://www.frenchwithaudrey.com/ and provide online services and products to our users.

Personal Data We Collect

We collect the following types of personal data:

Contact Information: name, email address, phone number, and mailing address
Payment Information: credit card numbers, expiration dates, and security codes
Browsing History: information about your interactions with our website, including pages visited, links clicked, and searches conducted
Device Information: IP address, device type, operating system, and browser type
Location Information: geographic location, including country, region, city, and zip code

How We Collect Personal Data

We collect personal data through the following methods:

Direct Collection: when you create an account, make a purchase, or contact our customer support team
Cookies and Tracking Technologies: when you interact with our website, we use cookies and other tracking technologies to collect information about your browsing history and device information
Third-Party Services: when you log in to our website using a third-party service, such as Facebook or Google, we may collect information about your account with that service

How We Use Personal Data

We use personal data for the following purposes:

Providing Services: to provide you with the services and products you request, including online courses, tutoring, and language learning resources
Communication: to communicate with you about your account, orders, and any issues you may encounter
Marketing: to send you promotional emails, newsletters, and other marketing materials about our services and products
Improving Our Services: to analyze your interactions with our website and improve our services and products

Sharing Personal Data

We may share personal data with the following third parties:

Service Providers: we may share personal data with our service providers, such as payment processors, shipping companies, and customer support teams
Partners: we may share personal data with our partners, such as language schools, universities, and other educational institutions
Law Enforcement: we may share personal data with law enforcement agencies if required by law or to protect our users and services

Protecting Personal Data

We take the following measures to protect personal data:

Encryption: we use encryption to protect personal data in transit and at rest
Access Controls: we limit access to personal data to authorized personnel only
Data Backup: we regularly back up personal data to prevent loss or corruption

Your Rights

You have the following rights regarding your personal data:

Right to Access: you have the right to access and review your personal data
Right to Correction: you have the right to correct any errors or inaccuracies in your personal data
Right to Erasure: you have the right to request the deletion of your personal data
Right to Restrict Processing: you have the right to restrict the processing of your personal data

Changes to This Policy

We reserve the right to update this privacy policy at any time. If we make significant changes to this policy, we will notify you through our website or email.

If you have any questions or concerns about our privacy policy, please contact us at frenchavecaudrey@gmail.com

Governing Law

This privacy policy is governed by the laws of Switzerland. Any disputes or claims arising out of or in connection with this policy will be resolved through binding arbitration in accordance with the rules of the [insert arbitration institution], as amended from time to time.

Consent

By using our website and services, you consent to the collection, use, and sharing of your personal data as described in this policy. If you do not consent, please do not use our website or services.